Complete Guide broadband & Internet Service providers in Japan (Updated June 2024)
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Here is a table comparing several broadband providers in Japan for 2024, including their schemes, installation details, contract terms, and pricing:
Provider | Plan | Speed | Price (Monthly) | Installation Fee | Contract Length | English Support |
---|---|---|---|---|---|---|
SoftBank Air | Basic Plan | Up to 962 Mbps | ¥5,368 (¥4,180 for first year) | None | None | Available |
SoftBank Hikari | Apartment/House Plan | Up to 1 Gbps | ¥4,180 (Apartment) / ¥5,720 (House) | ¥30,000 (waived for switch) | 2 Years | Available |
Docomo Hikari | Apartment/House Plan | Up to 1 Gbps | ¥4,180 (Apartment) / ¥5,500 (House) | ¥20,000 | 2 Years | Available |
Au Hikari | Apartment/House Plan | Up to 1 Gbps | ¥4,180 (Apartment) / ¥5,610 (House) | ¥30,000 – ¥40,000 | 2 Years | Available |
Nuro Hikari | Basic Plan | Up to 2 Gbps | ¥5,217 | ¥44,000 + ¥3,300 | 2 Years | Limited |
Sakura Fiber Internet | Basic Plan | Avg. 274 Mbps | ¥7,128 | ¥7,700 – ¥29,700 | 3 Months | Full English Support |
SpinNet | Basic Plan | Avg. 274 Mbps | ¥5,500 – ¥14,300 | ¥5,500 – ¥27,280 | Unknown | Some English Support |
Asahi Net | Basic Plan | Avg. 232 Mbps | ¥6,358 | ¥20,680 | 2 Years | Some English Support |
Notes:
- SoftBank Air does not require an installation fee and is ideal for immediate setup without the need for fiber-optic installation.
- SoftBank Hikari, Docomo Hikari, and Au Hikari require installation fees but may waive them if switching from another provider.
- Nuro Hikari offers the highest theoretical speed but has the highest installation costs.
- Sakura Fiber Internet provides full English support with a shorter minimum contract length, making it suitable for international residents.
- SpinNet and Asahi Net provide some level of English support but have varying fees and contract terms.
Additional Considerations:
- Mobile Discounts: Providers like SoftBank, Docomo, and Au offer discounts for users of their mobile services.
- Router Rental: Some providers include router rental in their monthly fees, while others might charge an additional fee.
These details can help you choose the best broadband service in Japan based on your needs for speed, cost, and support. For more specific details, you can visit the providers’ websites or contact their customer service.
Based on the latest data from June 2024, here is a detailed comparison of major broadband providers in Japan, including their schemes, installation details, contract terms, pricing, and early termination fees:
Provider | Plan | Speed | Monthly Price | Installation Fee | Contract Length | Early Termination Fee | English Support |
---|---|---|---|---|---|---|---|
SoftBank Air | Basic Plan | Up to 962 Mbps | ¥5,368 (¥4,180 for first year) | None | None | None | Available |
SoftBank Hikari | Apartment/House Plan | Up to 1 Gbps | ¥4,180 (Apartment) / ¥5,720 (House) | ¥30,000 (waived for switch) | 2 Years | ¥10,000 – ¥30,000 | Available |
Docomo Hikari | Apartment/House Plan | Up to 1 Gbps | ¥4,180 (Apartment) / ¥5,500 (House) | ¥20,000 | 2 Years | ¥10,000 – ¥20,000 | Available |
Au Hikari | Apartment/House Plan | Up to 1 Gbps | ¥4,180 (Apartment) / ¥5,610 (House) | ¥30,000 – ¥40,000 | 2 Years | ¥10,000 – ¥30,000 | Available |
Nuro Hikari | Basic Plan | Up to 2 Gbps | ¥5,217 | ¥44,000 + ¥3,300 | 2 Years | ¥10,000 – ¥30,000 | Limited |
Sakura Fiber Internet | Basic Plan | Avg. 274 Mbps | ¥7,128 | ¥7,700 – ¥29,700 | 3 Months | None | Full English Support |
SpinNet | Basic Plan | Avg. 274 Mbps | ¥5,500 – ¥14,300 | ¥5,500 – ¥27,280 | Varies | Varies | Some English Support |
Asahi Net | Basic Plan | Avg. 232 Mbps | ¥6,358 | ¥20,680 | 2 Years | ¥10,000 – ¥20,000 | Some English Support |
Key Points of a 2-Year Contract:
- Commitment Period:
- You are committing to remain subscribed to the service for a full 24 months from the start date of the contract.
- Early Termination Fees:
- If you decide to cancel the service before the 2-year period is up, you will likely be required to pay a penalty or early termination fee. This fee can vary but usually ranges from 10,000 to 30,000 JPY.
- Monthly Fees:
- During the contract period, you will be billed a fixed monthly fee for the internet service as per the agreed plan.
- Installation Fees:
- There is often an upfront installation fee which can be waived or reduced in some cases, such as switching from another provider or during special promotions.
- Contract Renewal:
- At the end of the 2-year period, the contract may automatically renew for another term unless you cancel it during the renewal window. This window is usually a specific month when you can cancel without incurring a penalty.
- Price Stability:
- The monthly fee and terms are generally fixed for the duration of the contract, offering price stability.
Example:
If you sign up for a broadband plan with a 2-year contract starting on January 1, 2024, you are obligated to maintain the service until December 31, 2025. If you cancel in March 2025, you would likely have to pay an early termination fee. However, if you cancel in January 2026, after the contract period, you can do so without any additional fees, assuming you follow the provider’s cancellation procedure.
Advantages:
- Lower Monthly Rates: Long-term contracts often come with lower monthly rates compared to month-to-month plans.
- Promotional Offers: You may get discounts or promotional offers, such as reduced installation fees or bundled services.
Disadvantages:
- Lack of Flexibility: You’re locked into the service for two years, limiting your ability to switch providers or plans.
- Early Termination Fees: Cancelling early can result in substantial fees.
Summary
A 2-year contract binds you to use the internet service for a fixed period of 24 months, offering potential cost benefits but also committing you to a long-term agreement with penalties for early termination. Always read the terms and conditions carefully before signing up for such contracts.
Comparison of Pocket WiFi rental options in Japan [ Month]
Here is a detailed comparison of Pocket WiFi rental options in Japan as of June 2024, including various charges and details:
Provider | Data Plan | Speed | Daily Price | Monthly Price | Installation Fee | Contract Length | Early Termination Fee | Battery Life | Pickup/Return Locations | Last Minute Order |
---|---|---|---|---|---|---|---|---|---|---|
Sakura Mobile | Unlimited | 20 Mbps | ¥493/day | ¥14,760 | None | None | None | 20 hours | Hotels/Airports, Return via Post | 1 Day Before |
Japan Wireless | 50 GB/Month | 612 Mbps | ¥430/day | ¥7,670 | ¥1,650 (charger + shipping) | None | None | 14 hours | Hotels/Airports, Return via Post | 2 Days Before |
Ninja Wifi | 3 GB/Day | 187.5 Mbps | ¥700/day | ¥21,000 | None | None | None | 9 hours | Airports, Return via Post | 1 Day Before |
SoftBank Global Rental | Unlimited | 187 Mbps | ¥860/day | ¥25,800 | ¥1,330 (admin + courier fee) | None | None | 6 hours | Hotels/Airports, Return via Post | 1 Day Before |
PuPuRu | Unlimited | 150 Mbps | ¥550/day | ¥16,500 | None | None | None | 10 hours | Airports/Hotel delivery, Return via Post | 1 Day Before |
GlocalMe | 1 GB/Day | 150 Mbps | ¥400/day | ¥12,000 | None | None | None | 10 hours | Delivery to address, Return via Post | 2 Days Before |
GENKI MOBILE | 7 GB | 100 Mbps | ¥273/day | ¥8,190 | None | None | None | 12 hours | Hotels/Airports, Return via Post | 2 Days Before |
Key Features and Considerations:
- Unlimited Data Plans: Providers like Sakura Mobile and SoftBank Global Rental offer truly unlimited data plans suitable for high data usage without throttling.
- High Speed: Japan Wireless offers high-speed connections up to 612 Mbps, ideal for heavy internet activities.
- Affordable Options: GENKI MOBILE and GlocalMe provide cost-effective daily rates for travelers needing moderate data usage.
- Battery Life: Most devices offer a battery life between 6 to 20 hours, ensuring continuous connectivity throughout the day.
- Pickup/Return Convenience: Devices can be picked up and returned at major airports, hotels, or via post boxes, offering flexibility for travelers.
Additional Details:
- Responsive Customer Service: Providers like Sakura Mobile and Japan Wireless are known for their responsive customer service and extensive support in English.
- Insurance Options: Some providers offer optional insurance to cover potential damage or loss of the device.
Comparison of Pocket WiFi rental options in Japan [ YEAR ]
Here is a detailed comparison of Pocket WiFi rental options in Japan for June 2024, including yearly data plans and various charges:
Provider | Data Plan | Speed | Monthly Price | Yearly Price | Installation Fee | Contract Length | Early Termination Fee | Battery Life | Pickup/Return Locations | Last Minute Order |
---|---|---|---|---|---|---|---|---|---|---|
Sakura Mobile | Unlimited | 20 Mbps | ¥3,960/month | ¥47,520 | None | 1 Year | ¥10,000 | 20 hours | Hotels/Airports, Return via Post | 1 Day Before |
Japan Wireless | 50 GB/Month | 612 Mbps | ¥7,670/month | ¥92,040 | ¥1,650 (charger + shipping) | 1 Year | ¥15,000 | 14 hours | Hotels/Airports, Return via Post | 2 Days Before |
Ninja Wifi | 3 GB/Day | 187.5 Mbps | ¥6,500/month | ¥78,000 | None | 1 Year | ¥12,000 | 9 hours | Airports, Return via Post | 1 Day Before |
SoftBank Global Rental | Unlimited | 187 Mbps | ¥8,600/month | ¥103,200 | ¥1,330 (admin + courier fee) | 1 Year | ¥18,000 | 6 hours | Hotels/Airports, Return via Post | 1 Day Before |
PuPuRu | Unlimited | 150 Mbps | ¥5,500/month | ¥66,000 | None | 1 Year | ¥9,000 | 10 hours | Airports/Hotel delivery, Return via Post | 1 Day Before |
GlocalMe | 1 GB/Day | 150 Mbps | ¥4,000/month | ¥48,000 | None | 1 Year | ¥8,000 | 10 hours | Delivery to address, Return via Post | 2 Days Before |
GENKI MOBILE | 7 GB/Month | 100 Mbps | ¥2,273/month | ¥27,276 | None | 1 Year | ¥5,000 | 12 hours | Hotels/Airports, Return via Post | 2 Days Before |
Key Features and Considerations:
- Unlimited Data Plans: Providers like Sakura Mobile and SoftBank Global Rental offer truly unlimited data plans suitable for high data usage without throttling.
- High Speed: Japan Wireless offers high-speed connections up to 612 Mbps, ideal for heavy internet activities.
- Affordable Options: GENKI MOBILE and GlocalMe provide cost-effective monthly rates for moderate data usage.
- Battery Life: Most devices offer a battery life between 6 to 20 hours, ensuring continuous connectivity throughout the day.
- Pickup/Return Convenience: Devices can be picked up and returned at major airports, hotels, or via post boxes, offering flexibility for travelers.
- Customer Support: Providers like Sakura Mobile and Japan Wireless are known for their responsive customer service and extensive support in English.
Based on the information from June 2024, here is a detailed comparison of the yearly Pocket WiFi plans in Japan, including the various charges:
Provider | Data Plan | Speed | Yearly Price | Installation Fee | Contract Length | Early Termination Fee | Battery Life | Pickup/Return Locations | Last Minute Order |
---|---|---|---|---|---|---|---|---|---|
Year Giga Pocket | 100 GB/year | 150 Mbps | ¥29,800 | None | 1 Year | None | 10 hours | Delivery to address, Return via Post | 2 Days Before |
Docomo Line | 100 GB/year | 612 Mbps | ¥36,000 | None | 1 Year | ¥10,000 | 12 hours | Hotels/Airports, Return via Post | 2 Days Before |
Docomo 365 Days | 100 GB/year | 187.5 Mbps | ¥40,000 | None | 1 Year | ¥15,000 | 9 hours | Airports, Return via Post | 1 Day Before |
365 Charge WiFi | 100 GB/year | 100 Mbps | ¥28,000 | None | 1 Year | None | 8 hours | Delivery to address, Return via Post | 1 Day Before |
Compare Docomo home 5G Plan vs SoftBank Air plan
Comparison Table
Feature | Docomo Home 5G Plan | SoftBank Air Plan |
---|---|---|
Provider | NTT Docomo | SoftBank |
Device | Home 5G HR02 | Air Terminal 5 |
5G Max Speed | Download: 4.2 Gbps | Download: 2.1 Gbps |
Upload: 218 Mbps | Upload: Not disclosed | |
4G Max Speed | Download: 1.7 Gbps | Download: 838 Mbps |
Upload: 131.3 Mbps | Upload: Not disclosed | |
Average Speed | 243.8 Mbps | 104.0 Mbps |
Data Limit | Unlimited | Unlimited |
Monthly Price | ¥4,950 | ¥5,368 |
Initial Cost | ¥3,300 (contract fee) | ¥3,300 (contract fee) |
Device Cost | ¥71,280 (effectively free) | ¥71,280 (effectively free) |
Smartphone Discount | Up to ¥1,100 off/month | Up to ¥1,100 off/month |
Contract Length | None | None |
Early Termination Fee | None | None |
Coverage | Nationwide (5G limited) | Nationwide (5G limited) |
Special Offers | ¥20,000 cashback, covers other provider’s termination fees up to ¥22,000 | Up to ¥37,500 cashback, 24 months discounted to ¥2,970/month |
Simultaneous Connections | 64 Wi-Fi, 2 LAN | 128 devices |
Detailed Comparisons:
- Speed:
- Docomo Home 5G offers higher maximum speeds for both 5G and 4G connections compared to SoftBank Air. In practical use, Docomo’s average download speed is significantly faster (243.8 Mbps vs. 104.0 Mbps) (ITX Home Router) (IEAgent).
- Cost:
- Monthly Price: Docomo Home 5G is slightly cheaper at ¥4,950 compared to SoftBank Air at ¥5,368. However, SoftBank Air offers an initial 24-month discount making it ¥2,970 per month during this period (ITX Home Router) (IEAgent).
- Device Cost: Both plans effectively offer the device for free through various promotions.
- Data Usage and Limits:
- Coverage and Stability:
- Coverage: Both services cover most of Japan, but the availability of 5G is still expanding.
- Stability: Docomo Home 5G benefits from using the “platinum band” for 4G, providing better stability, especially indoors or in rural areas (ネット回線マニア).
- Special Offers and Discounts:
- Docomo Home 5G: Offers up to ¥20,000 cashback and covers termination fees up to ¥22,000 when switching from another provider.
- SoftBank Air: Offers a higher cashback of up to ¥37,500 and discounts the monthly fee for the first 24 months.
- Simultaneous Connections:
- SoftBank Air allows for more devices to be connected simultaneously (128 devices) compared to Docomo Home 5G (66 devices) (IEAgent).
Conclusion:
- Docomo Home 5G is generally recommended for higher speed and stability, particularly if you need consistent performance.
- SoftBank Air might be more appealing for those looking for significant initial savings and who do not require the highest possible speeds.
very good blog with tabular representation to know detail about japan wifi infrastructure
I will save this tutorial because I am planning to go to Japan and I think I will need this information. Thanks for this information friend.
This guide is incredibly detailed and up-to-date! It’s really helpful for anyone moving to Japan or just looking to switch their ISP. Thanks for the comprehensive overview!
This section is vital as it explores future trends like 5G expansion and IoT integration in Japan. It helps readers anticipate changes in technology and service expectations, guiding them to make informed decisions aligned with upcoming advancements. This foresight is crucial for leveraging new opportunities in a digital-driven market.
I read this post your post so nice and very informative post thanks for sharing this post
Great job on this guide! I appreciate the comparison between different providers. It’s exactly what I needed to make an informed decision about my internet service.