Privacy Policy

1. Introduction

This Privacy Policy explains how HolidayLandmark ("we", "us") collects, uses and protects your personal information when you use our local tourism marketplace. We aim to keep this simple and honest.

2. Information we collect

Information you provide — such as your name, email, account details, messages, booking-request details, listing content (for organizers) and reviews.
Verification information — details you submit for verification (for example phone or ID). Sensitive verification documents are not shown publicly; only the resulting badge is.
Usage information — basic technical data such as device, browser and pages viewed, used to operate and improve the Platform.

3. How we use your information

To operate the Platform — enabling discovery, booking requests and communication between travellers and organizers.
To verify accounts and listings and keep the marketplace trustworthy and safe.
To respond to your enquiries and provide support.
To improve our services and, where permitted, send you relevant updates.

When a booking request is accepted, relevant contact details are shared between the traveller and the organizer so they can coordinate. We share data with service providers who help us run the Platform, and where required by law. We do not sell your personal information.

5. Contact & privacy controls

To protect users, full personal contact details are kept private until a booking request is accepted. You can report misuse of contact information at any time.

6. Cookies

We use a minimal set of cookies and similar technologies to keep the Platform working and to understand basic usage. You can control cookies through your browser settings.

7. Data retention

We keep personal information for as long as needed to provide the Platform, comply with legal obligations, resolve disputes and enforce our agreements.

8. Your rights

Depending on where you live, you may have rights to access, correct, delete or export your personal information, or to object to certain processing. To make a request, email contact@holidaylandmark.com.

9. Security

We take reasonable measures to protect your information. No online service can be completely secure, so please use a strong password and keep your account details private.

10. Children

The Platform is intended for adults. We do not knowingly collect personal information from children.

11. Changes to this policy

We may update this policy from time to time. Material changes will be reflected by updating the date below.

12. Contact us

Questions about your privacy? Email contact@holidaylandmark.com.