What is a PIR (Property Irregularity Report)?
A Property Irregularity Report (PIR) is an official document issued by an airline when a passenger's checked baggage is delayed, lost, or damaged during transit. It serves as the first step in tracking and recovering your missing luggage.
Why is a PIR Important?
- Formal Acknowledgment: It proves that you reported your baggage issue to the airline.
- Tracking & Recovery: Airlines use the PIR to locate your luggage through the global baggage tracking system (WorldTracer).
- Compensation Claims: You’ll need a PIR to request compensation for lost or delayed baggage.
How to Get a PIR?
- Report the issue immediately at the airline’s baggage claim desk before leaving the airport.
- Provide details such as:
- Flight ticket and baggage claim tag.
- Description of the bag (size, color, brand, unique identifiers).
- Last known location of the baggage.
- Get the PIR reference number and a copy of the report for future follow-ups.
What Happens Next?
- Airlines track your bag using the PIR reference number.
- Most lost bags are found and returned within 24-48 hours.
- If the baggage is declared lost permanently, you can file for compensation with the airline.
A PIR is not a compensation claim itself but is mandatory for any further claims or reimbursements.