{"id":25901,"date":"2026-05-14T12:16:31","date_gmt":"2026-05-14T12:16:31","guid":{"rendered":"https:\/\/www.holidaylandmark.com\/blog\/?p=25901"},"modified":"2026-05-14T12:16:36","modified_gmt":"2026-05-14T12:16:36","slug":"top-10-user-onboarding-tools-features-pros-cons-comparison","status":"publish","type":"post","link":"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/","title":{"rendered":"Top 10 User Onboarding Tools: Features, Pros, Cons &amp; Comparison"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_1 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Introduction\" >Introduction<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Key_Trends_in_User_Onboarding_Tools\" >Key Trends in User Onboarding Tools<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#How_We_Selected_These_Tools_Methodology\" >How We Selected These Tools (Methodology)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Top_10_User_Onboarding_Tools\" >Top 10 User Onboarding Tools<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#1_%E2%80%94_Appcues\" >#1 \u2014 Appcues<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Key_Features\" >Key Features<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Pros\" >Pros<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Cons\" >Cons<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Platforms_Deployment\" >Platforms \/ Deployment<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Security_Compliance\" >Security &amp; Compliance<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Integrations_Ecosystem\" >Integrations &amp; Ecosystem<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Support_Community\" >Support &amp; Community<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#2_%E2%80%94_WalkMe\" >#2 \u2014 WalkMe<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Key_Features-2\" >Key Features<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Pros-2\" >Pros<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Cons-2\" >Cons<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Platforms_Deployment-2\" >Platforms \/ Deployment<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Security_Compliance-2\" >Security &amp; Compliance<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-19\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Integrations_Ecosystem-2\" >Integrations &amp; Ecosystem<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-20\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Support_Community-2\" >Support &amp; Community<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-21\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#3_%E2%80%94_Userpilot\" >#3 \u2014 Userpilot<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-22\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Key_Features-3\" >Key Features<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-23\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Pros-3\" >Pros<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-24\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Cons-3\" >Cons<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-25\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Platforms_Deployment-3\" >Platforms \/ Deployment<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-26\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Security_Compliance-3\" >Security &amp; Compliance<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-27\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Integrations_Ecosystem-3\" >Integrations &amp; Ecosystem<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-28\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Support_Community-3\" >Support &amp; Community<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-29\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#4_%E2%80%94_Chameleon\" >#4 \u2014 Chameleon<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-30\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Key_Features-4\" >Key Features<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-31\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Pros-4\" >Pros<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-32\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Cons-4\" >Cons<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-33\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Platforms_Deployment-4\" >Platforms \/ Deployment<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-34\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Security_Compliance-4\" >Security &amp; Compliance<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-35\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Integrations_Ecosystem-4\" >Integrations &amp; Ecosystem<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-36\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Support_Community-4\" >Support &amp; Community<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-37\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#5_%E2%80%94_Pendo\" >#5 \u2014 Pendo<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-38\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Key_Features-5\" >Key Features<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-39\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Pros-5\" >Pros<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-40\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Cons-5\" >Cons<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-41\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Platforms_Deployment-5\" >Platforms \/ Deployment<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-42\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Security_Compliance-5\" >Security &amp; Compliance<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-43\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Integrations_Ecosystem-5\" >Integrations &amp; Ecosystem<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-44\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Support_Community-5\" >Support &amp; Community<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-45\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#6_%E2%80%94_Intercom_Product_Tours\" >#6 \u2014 Intercom Product Tours<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-46\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Key_Features-6\" >Key Features<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-47\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Pros-6\" >Pros<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-48\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Cons-6\" >Cons<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-49\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Platforms_Deployment-6\" >Platforms \/ Deployment<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-50\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Security_Compliance-6\" >Security &amp; Compliance<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-51\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Integrations_Ecosystem-6\" >Integrations &amp; Ecosystem<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-52\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Support_Community-6\" >Support &amp; Community<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-53\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#7_%E2%80%94_Whatfix\" >#7 \u2014 Whatfix<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-54\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Key_Features-7\" >Key Features<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-55\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Pros-7\" >Pros<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-56\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Cons-7\" >Cons<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-57\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Platforms_Deployment-7\" >Platforms \/ Deployment<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-58\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Security_Compliance-7\" >Security &amp; Compliance<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-59\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Integrations_Ecosystem-7\" >Integrations &amp; Ecosystem<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-60\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Support_Community-7\" >Support &amp; Community<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-61\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#8_%E2%80%94_Inline_Manual\" >#8 \u2014 Inline Manual<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-62\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Key_Features-8\" >Key Features<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-63\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Pros-8\" >Pros<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-64\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Cons-8\" >Cons<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-65\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Platforms_Deployment-8\" >Platforms \/ Deployment<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-66\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Security_Compliance-8\" >Security &amp; Compliance<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-67\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Integrations_Ecosystem-8\" >Integrations &amp; Ecosystem<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-68\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Support_Community-8\" >Support &amp; Community<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-69\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#9_%E2%80%94_Apty\" >#9 \u2014 Apty<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-70\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Key_Features-9\" >Key Features<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-71\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Pros-9\" >Pros<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-72\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Cons-9\" >Cons<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-73\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Platforms_Deployment-9\" >Platforms \/ Deployment<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-74\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Security_Compliance-9\" >Security &amp; Compliance<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-75\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Integrations_Ecosystem-9\" >Integrations &amp; Ecosystem<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-76\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Support_Community-9\" >Support &amp; Community<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-77\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#10_%E2%80%94_UserIQ\" >#10 \u2014 UserIQ<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-78\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Key_Features-10\" >Key Features<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-79\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Pros-10\" >Pros<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-80\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Cons-10\" >Cons<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-81\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Platforms_Deployment-10\" >Platforms \/ Deployment<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-82\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Security_Compliance-10\" >Security &amp; Compliance<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-83\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Integrations_Ecosystem-10\" >Integrations &amp; Ecosystem<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-84\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Support_Community-10\" >Support &amp; Community<\/a><\/li><\/ul><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-85\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Comparison_Table_Top_10\" >Comparison Table (Top 10)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-86\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Evaluation_Scoring_of_User_Onboarding_Tools\" >Evaluation &amp; Scoring of User Onboarding Tools<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-87\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Which_User_Onboarding_Tools_Tool_Is_Right_for_You\" >Which User Onboarding Tools Tool Is Right for You?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-88\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Solo_Freelancer\" >Solo \/ Freelancer<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-89\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#SMB\" >SMB<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-90\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Mid-Market\" >Mid-Market<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-91\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Enterprise\" >Enterprise<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-92\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Budget_vs_Premium\" >Budget vs Premium<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-93\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Feature_Depth_vs_Ease_of_Use\" >Feature Depth vs Ease of Use<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-94\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Integrations_Scalability\" >Integrations &amp; Scalability<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-95\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Security_Compliance_Needs\" >Security &amp; Compliance Needs<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-96\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Frequently_Asked_Questions_FAQs\" >Frequently Asked Questions (FAQs)<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-97\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#1_How_much_do_user_onboarding_tools_cost\" >1. How much do user onboarding tools cost?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-98\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#2_Can_these_tools_support_mobile_and_web_apps\" >2. Can these tools support mobile and web apps?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-99\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#3_Do_they_require_coding_knowledge\" >3. Do they require coding knowledge?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-100\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#4_Can_onboarding_flows_be_personalized\" >4. Can onboarding flows be personalized?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-101\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#5_How_do_these_tools_integrate_with_analytics_platforms\" >5. How do these tools integrate with analytics platforms?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-102\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#6_Are_these_tools_suitable_for_enterprise_compliance\" >6. Are these tools suitable for enterprise compliance?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-103\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#7_Can_automated_triggers_guide_users_in-app\" >7. Can automated triggers guide users in-app?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-104\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#8_How_scalable_are_these_platforms\" >8. How scalable are these platforms?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-105\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#9_Can_onboarding_analytics_be_exported\" >9. Can onboarding analytics be exported?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-106\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#10_Can_I_switch_tools_easily\" >10. Can I switch tools easily?<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-107\" href=\"https:\/\/www.holidaylandmark.com\/blog\/top-10-user-onboarding-tools-features-pros-cons-comparison\/#Conclusion\" >Conclusion<\/a><\/li><\/ul><\/nav><\/div>\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"572\" src=\"https:\/\/www.holidaylandmark.com\/blog\/wp-content\/uploads\/2026\/05\/image-390-1024x572.png\" alt=\"\" class=\"wp-image-25911\" style=\"aspect-ratio:1.7917013831028161;width:756px;height:auto\" srcset=\"https:\/\/www.holidaylandmark.com\/blog\/wp-content\/uploads\/2026\/05\/image-390-1024x572.png 1024w, https:\/\/www.holidaylandmark.com\/blog\/wp-content\/uploads\/2026\/05\/image-390-300x167.png 300w, https:\/\/www.holidaylandmark.com\/blog\/wp-content\/uploads\/2026\/05\/image-390-768x429.png 768w, https:\/\/www.holidaylandmark.com\/blog\/wp-content\/uploads\/2026\/05\/image-390.png 1376w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Introduction\"><\/span>Introduction<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>User Onboarding Tools are software solutions designed to guide new users through a product or service, helping them understand core features, achieve value quickly, and reduce churn. These platforms typically include interactive walkthroughs, checklists, tooltips, and automated messaging to drive adoption and engagement.In  as digital products continue to scale globally, a seamless onboarding experience has become critical for retention, conversion, and long-term engagement. Businesses are leveraging user onboarding tools to personalize experiences, reduce support requests, and accelerate time-to-value for new users.<\/p>\n\n\n\n<p><strong>Real-world use cases include:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Interactive walkthroughs for new SaaS users to understand key workflows.<\/li>\n\n\n\n<li>Product feature adoption campaigns triggered via in-app prompts.<\/li>\n\n\n\n<li>Onboarding checklists and progress tracking for new employees or customers.<\/li>\n\n\n\n<li>Guided tutorials for complex B2B platforms with multiple modules.<\/li>\n\n\n\n<li>Personalized messaging and tooltips to reduce churn and improve engagement.<\/li>\n<\/ul>\n\n\n\n<p><strong>Evaluation criteria for buyers:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ease of integration with existing product and tech stack.<\/li>\n\n\n\n<li>Personalization and segmentation capabilities.<\/li>\n\n\n\n<li>Support for in-app messaging, tutorials, and checklists.<\/li>\n\n\n\n<li>Analytics and reporting for onboarding success.<\/li>\n\n\n\n<li>Automation and triggers for user actions.<\/li>\n\n\n\n<li>Cross-platform support (web, mobile, desktop).<\/li>\n\n\n\n<li>Security and compliance standards.<\/li>\n\n\n\n<li>Scalability to handle high user volumes.<\/li>\n\n\n\n<li>Support for multi-language and localization.<\/li>\n\n\n\n<li>Cost and pricing model alignment with business size.<\/li>\n<\/ul>\n\n\n\n<p><strong>Best for:<\/strong> Product managers, growth teams, UX\/UI designers, and customer success teams in SaaS and digital product companies.<br><strong>Not ideal for:<\/strong> Very small applications with minimal features or limited user bases; simple static onboarding guides may suffice.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Key_Trends_in_User_Onboarding_Tools\"><\/span>Key Trends in User Onboarding Tools<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>AI-driven personalization and contextual guidance.<\/li>\n\n\n\n<li>Adaptive onboarding flows based on user behavior.<\/li>\n\n\n\n<li>In-app messaging combined with email and push notifications.<\/li>\n\n\n\n<li>Cross-platform onboarding for web, mobile, and desktop apps.<\/li>\n\n\n\n<li>Integration with analytics and CRM tools for data-driven insights.<\/li>\n\n\n\n<li>Automation for recurring onboarding processes and reminders.<\/li>\n\n\n\n<li>Multi-language and localization support to enhance global adoption.<\/li>\n\n\n\n<li>Real-time progress tracking and engagement analytics.<\/li>\n\n\n\n<li>Gamification elements to increase user interaction.<\/li>\n\n\n\n<li>Usage-based and subscription pricing models for flexibility.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_We_Selected_These_Tools_Methodology\"><\/span>How We Selected These Tools (Methodology)<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Market adoption and popularity among SaaS companies.<\/li>\n\n\n\n<li>Completeness of onboarding features including walkthroughs, tooltips, and checklists.<\/li>\n\n\n\n<li>Reliability and performance in guiding user actions.<\/li>\n\n\n\n<li>Security and compliance considerations for enterprise use.<\/li>\n\n\n\n<li>Integration with analytics, CRM, and product platforms.<\/li>\n\n\n\n<li>Scalability and support for multi-platform onboarding.<\/li>\n\n\n\n<li>Ease of setup, customization, and deployment.<\/li>\n\n\n\n<li>Flexibility to implement personalized onboarding flows.<\/li>\n\n\n\n<li>Quality of support and community resources.<\/li>\n\n\n\n<li>Value relative to pricing for small to enterprise users.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Top_10_User_Onboarding_Tools\"><\/span>Top 10 User Onboarding Tools<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"1_%E2%80%94_Appcues\"><\/span>#1 \u2014 Appcues<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p><strong>Short description:<\/strong><br>Appcues enables product teams to create personalized, code-free onboarding experiences. It allows interactive walkthroughs, tooltips, and checklists that guide users through key features. The platform is suitable for SaaS companies seeking quick adoption and retention improvements. Analytics dashboards track engagement, adoption metrics, and completion rates.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Key_Features\"><\/span>Key Features<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Code-free onboarding flows and modals.<\/li>\n\n\n\n<li>Interactive walkthroughs and checklists.<\/li>\n\n\n\n<li>Segmentation and personalization.<\/li>\n\n\n\n<li>In-app analytics for engagement tracking.<\/li>\n\n\n\n<li>Multi-platform support (web, mobile).<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Pros\"><\/span>Pros<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Easy to implement and customize.<\/li>\n\n\n\n<li>Strong analytics to optimize flows.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Cons\"><\/span>Cons<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Limited automation for complex triggers.<\/li>\n\n\n\n<li>Pricing scales with user volume.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Platforms_Deployment\"><\/span>Platforms \/ Deployment<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Web \/ iOS \/ Android \/ Cloud<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Security_Compliance\"><\/span>Security &amp; Compliance<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>GDPR, encryption, Not publicly stated<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Integrations_Ecosystem\"><\/span>Integrations &amp; Ecosystem<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>CRM and analytics tools<\/li>\n\n\n\n<li>Slack and email integrations<\/li>\n\n\n\n<li>REST API for custom triggers<\/li>\n\n\n\n<li>Product analytics platforms<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Support_Community\"><\/span>Support &amp; Community<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Documentation, knowledge base, email support<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"2_%E2%80%94_WalkMe\"><\/span>#2 \u2014 WalkMe<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p><strong>Short description:<\/strong><br>WalkMe provides enterprise-level digital adoption and onboarding solutions. It creates interactive, guided experiences for web and mobile applications. Targeted at large organizations, WalkMe supports personalized onboarding, feature adoption campaigns, and actionable analytics.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Key_Features-2\"><\/span>Key Features<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Step-by-step guidance and tooltips.<\/li>\n\n\n\n<li>Automation for recurring onboarding processes.<\/li>\n\n\n\n<li>Analytics dashboards for adoption metrics.<\/li>\n\n\n\n<li>Segmentation and personalization.<\/li>\n\n\n\n<li>Integration with enterprise software.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Pros-2\"><\/span>Pros<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Enterprise-grade functionality.<\/li>\n\n\n\n<li>Extensive customization and analytics.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Cons-2\"><\/span>Cons<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Premium pricing may be cost-prohibitive for SMBs.<\/li>\n\n\n\n<li>Initial setup can be complex.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Platforms_Deployment-2\"><\/span>Platforms \/ Deployment<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Web \/ iOS \/ Android \/ Cloud<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Security_Compliance-2\"><\/span>Security &amp; Compliance<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>SOC 2, GDPR, ISO 27001<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Integrations_Ecosystem-2\"><\/span>Integrations &amp; Ecosystem<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>CRM, analytics, and support tools<\/li>\n\n\n\n<li>Slack, email, and workflow integrations<\/li>\n\n\n\n<li>REST API for automation<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Support_Community-2\"><\/span>Support &amp; Community<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Enterprise support tiers, documentation, webinars<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"3_%E2%80%94_Userpilot\"><\/span>#3 \u2014 Userpilot<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p><strong>Short description:<\/strong><br>Userpilot offers code-free onboarding experiences and in-app messaging for web and SaaS applications. It supports segmentation, behavior-based flows, and analytics to optimize user activation. Suitable for growth teams and product managers looking to improve feature adoption.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Key_Features-3\"><\/span>Key Features<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Interactive onboarding modals and tooltips.<\/li>\n\n\n\n<li>Behavior-triggered flows and segmentation.<\/li>\n\n\n\n<li>In-app messaging and checklists.<\/li>\n\n\n\n<li>Analytics for engagement and adoption.<\/li>\n\n\n\n<li>Multi-platform web and mobile support.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Pros-3\"><\/span>Pros<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Rapid deployment with minimal coding.<\/li>\n\n\n\n<li>Strong behavioral analytics.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Cons-3\"><\/span>Cons<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Limited mobile app support compared to web.<\/li>\n\n\n\n<li>Some advanced features require premium plans.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Platforms_Deployment-3\"><\/span>Platforms \/ Deployment<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Web \/ Cloud<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Security_Compliance-3\"><\/span>Security &amp; Compliance<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>GDPR, encryption, Not publicly stated<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Integrations_Ecosystem-3\"><\/span>Integrations &amp; Ecosystem<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>CRM, analytics, product tools<\/li>\n\n\n\n<li>Slack and email integrations<\/li>\n\n\n\n<li>REST API for custom workflows<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Support_Community-3\"><\/span>Support &amp; Community<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Documentation, webinars, email support<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"4_%E2%80%94_Chameleon\"><\/span>#4 \u2014 Chameleon<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p><strong>Short description:<\/strong><br>Chameleon provides product-led onboarding for web apps. It focuses on interactive tours, surveys, and checklists to improve user activation. Teams can customize flows without engineering help and track adoption metrics through in-app analytics.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Key_Features-4\"><\/span>Key Features<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Interactive walkthroughs and surveys.<\/li>\n\n\n\n<li>Product tours and checklists.<\/li>\n\n\n\n<li>Segmentation and personalization.<\/li>\n\n\n\n<li>Analytics dashboards.<\/li>\n\n\n\n<li>Easy code-free setup.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Pros-4\"><\/span>Pros<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Quick deployment and customization.<\/li>\n\n\n\n<li>Detailed analytics for optimization.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Cons-4\"><\/span>Cons<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Limited mobile application support.<\/li>\n\n\n\n<li>Some functionality requires advanced plans.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Platforms_Deployment-4\"><\/span>Platforms \/ Deployment<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Web \/ Cloud<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Security_Compliance-4\"><\/span>Security &amp; Compliance<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>GDPR, Not publicly stated<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Integrations_Ecosystem-4\"><\/span>Integrations &amp; Ecosystem<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Analytics tools and CRM<\/li>\n\n\n\n<li>Slack, email integrations<\/li>\n\n\n\n<li>REST API for automation<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Support_Community-4\"><\/span>Support &amp; Community<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Documentation, community forums<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"5_%E2%80%94_Pendo\"><\/span>#5 \u2014 Pendo<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p><strong>Short description:<\/strong><br>Pendo combines user onboarding, product analytics, and in-app messaging. It helps SaaS teams understand user behavior, drive feature adoption, and reduce churn. Suitable for mid-market and enterprise companies needing analytics-driven onboarding.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Key_Features-5\"><\/span>Key Features<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>In-app guides and walkthroughs.<\/li>\n\n\n\n<li>User segmentation and behavior analytics.<\/li>\n\n\n\n<li>Product adoption dashboards.<\/li>\n\n\n\n<li>Surveys and NPS collection.<\/li>\n\n\n\n<li>Automation of onboarding flows.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Pros-5\"><\/span>Pros<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Strong analytics integration.<\/li>\n\n\n\n<li>Supports complex onboarding scenarios.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Cons-5\"><\/span>Cons<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Steeper learning curve.<\/li>\n\n\n\n<li>Pricing can be high for small teams.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Platforms_Deployment-5\"><\/span>Platforms \/ Deployment<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Web \/ iOS \/ Android \/ Cloud<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Security_Compliance-5\"><\/span>Security &amp; Compliance<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>SOC 2, GDPR, encryption<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Integrations_Ecosystem-5\"><\/span>Integrations &amp; Ecosystem<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>CRM, analytics, support tools<\/li>\n\n\n\n<li>Email, Slack, workflow integrations<\/li>\n\n\n\n<li>REST API and webhooks<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Support_Community-5\"><\/span>Support &amp; Community<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Enterprise support tiers, documentation<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"6_%E2%80%94_Intercom_Product_Tours\"><\/span>#6 \u2014 Intercom Product Tours<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p><strong>Short description:<\/strong><br>Intercom provides guided onboarding, in-app messaging, and automated tours for web and mobile apps. Teams can trigger personalized onboarding flows based on user behavior. Designed for customer success and product teams to accelerate adoption.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Key_Features-6\"><\/span>Key Features<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Product tours and tooltips.<\/li>\n\n\n\n<li>Behavior-triggered onboarding flows.<\/li>\n\n\n\n<li>In-app messaging and notifications.<\/li>\n\n\n\n<li>Segmentation and targeting.<\/li>\n\n\n\n<li>Analytics dashboards.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Pros-6\"><\/span>Pros<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Integrates seamlessly with Intercom support tools.<\/li>\n\n\n\n<li>Easy to set up without code.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Cons-6\"><\/span>Cons<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Limited advanced analytics compared to enterprise solutions.<\/li>\n\n\n\n<li>Premium pricing for full functionality.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Platforms_Deployment-6\"><\/span>Platforms \/ Deployment<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Web \/ iOS \/ Android \/ Cloud<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Security_Compliance-6\"><\/span>Security &amp; Compliance<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>GDPR, encryption, Not publicly stated<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Integrations_Ecosystem-6\"><\/span>Integrations &amp; Ecosystem<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>CRM and support tools<\/li>\n\n\n\n<li>Email and messaging platforms<\/li>\n\n\n\n<li>REST API for automation<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Support_Community-6\"><\/span>Support &amp; Community<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Documentation, webinars, and ticket support<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"7_%E2%80%94_Whatfix\"><\/span>#7 \u2014 Whatfix<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p><strong>Short description:<\/strong><br>Whatfix provides interactive product tours, onboarding checklists, and self-service guides. It helps teams deliver contextual onboarding and improves feature adoption. Suitable for enterprise applications and internal software training.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Key_Features-7\"><\/span>Key Features<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Interactive walkthroughs and tooltips.<\/li>\n\n\n\n<li>Task lists and checklists.<\/li>\n\n\n\n<li>Analytics for user engagement.<\/li>\n\n\n\n<li>Segmentation and targeting.<\/li>\n\n\n\n<li>Integration with enterprise tools.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Pros-7\"><\/span>Pros<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Supports internal and external onboarding.<\/li>\n\n\n\n<li>Strong analytics and reporting.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Cons-7\"><\/span>Cons<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Enterprise-focused pricing.<\/li>\n\n\n\n<li>Initial configuration can be complex.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Platforms_Deployment-7\"><\/span>Platforms \/ Deployment<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Web \/ iOS \/ Android \/ Cloud<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Security_Compliance-7\"><\/span>Security &amp; Compliance<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>SOC 2, GDPR, Not publicly stated<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Integrations_Ecosystem-7\"><\/span>Integrations &amp; Ecosystem<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>LMS and CRM systems<\/li>\n\n\n\n<li>Slack, email integration<\/li>\n\n\n\n<li>REST API<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Support_Community-7\"><\/span>Support &amp; Community<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Enterprise support, documentation<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"8_%E2%80%94_Inline_Manual\"><\/span>#8 \u2014 Inline Manual<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p><strong>Short description:<\/strong><br>Inline Manual offers interactive product guidance and onboarding tools. Users can create tours, tooltips, and pop-ups without coding. It\u2019s ideal for SaaS companies focused on product-led growth and self-service adoption.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Key_Features-8\"><\/span>Key Features<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Interactive product tours and tips.<\/li>\n\n\n\n<li>Customizable onboarding flows.<\/li>\n\n\n\n<li>Segmentation and targeting.<\/li>\n\n\n\n<li>Analytics and reporting dashboards.<\/li>\n\n\n\n<li>Multi-platform web and mobile support.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Pros-8\"><\/span>Pros<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Rapid deployment and easy customization.<\/li>\n\n\n\n<li>Low-code implementation.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Cons-8\"><\/span>Cons<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Limited mobile SDK capabilities.<\/li>\n\n\n\n<li>Advanced analytics require higher plans.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Platforms_Deployment-8\"><\/span>Platforms \/ Deployment<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Web \/ Cloud<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Security_Compliance-8\"><\/span>Security &amp; Compliance<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>GDPR, Not publicly stated<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Integrations_Ecosystem-8\"><\/span>Integrations &amp; Ecosystem<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>CRM and analytics tools<\/li>\n\n\n\n<li>Email and messaging systems<\/li>\n\n\n\n<li>REST API<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Support_Community-8\"><\/span>Support &amp; Community<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Documentation and email support<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"9_%E2%80%94_Apty\"><\/span>#9 \u2014 Apty<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p><strong>Short description:<\/strong><br>Apty provides onboarding, adoption, and training guidance. It delivers interactive walkthroughs, checklists, and analytics to improve digital adoption. Suitable for enterprise SaaS applications and employee training initiatives.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Key_Features-9\"><\/span>Key Features<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Product tours and tooltips.<\/li>\n\n\n\n<li>Task lists and adoption flows.<\/li>\n\n\n\n<li>Analytics dashboards.<\/li>\n\n\n\n<li>Segmentation and targeting.<\/li>\n\n\n\n<li>Integration with enterprise platforms.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Pros-9\"><\/span>Pros<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Supports employee onboarding and training.<\/li>\n\n\n\n<li>Comprehensive analytics.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Cons-9\"><\/span>Cons<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Enterprise-focused pricing.<\/li>\n\n\n\n<li>Requires configuration for complex apps.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Platforms_Deployment-9\"><\/span>Platforms \/ Deployment<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Web \/ iOS \/ Android \/ Cloud<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Security_Compliance-9\"><\/span>Security &amp; Compliance<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>SOC 2, GDPR<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Integrations_Ecosystem-9\"><\/span>Integrations &amp; Ecosystem<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>LMS, CRM, support platforms<\/li>\n\n\n\n<li>Email and workflow integrations<\/li>\n\n\n\n<li>REST API<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Support_Community-9\"><\/span>Support &amp; Community<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Enterprise support and documentation<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"10_%E2%80%94_UserIQ\"><\/span>#10 \u2014 UserIQ<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p><strong>Short description:<\/strong><br>UserIQ enables product-led onboarding with interactive walkthroughs, checklists, and analytics. It focuses on improving product adoption, reducing churn, and providing actionable insights. Suitable for mid-market and enterprise SaaS companies.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Key_Features-10\"><\/span>Key Features<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Onboarding walkthroughs and tooltips.<\/li>\n\n\n\n<li>Checklists for feature adoption.<\/li>\n\n\n\n<li>Behavioral segmentation.<\/li>\n\n\n\n<li>Analytics dashboards.<\/li>\n\n\n\n<li>Automation of onboarding flows.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Pros-10\"><\/span>Pros<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Insightful adoption analytics.<\/li>\n\n\n\n<li>Flexible and customizable flows.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Cons-10\"><\/span>Cons<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Premium pricing.<\/li>\n\n\n\n<li>Setup requires technical resources.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Platforms_Deployment-10\"><\/span>Platforms \/ Deployment<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Web \/ iOS \/ Android \/ Cloud<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Security_Compliance-10\"><\/span>Security &amp; Compliance<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>SOC 2, GDPR, encryption<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Integrations_Ecosystem-10\"><\/span>Integrations &amp; Ecosystem<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>CRM, analytics, and support tools<\/li>\n\n\n\n<li>Email, Slack, workflow integrations<\/li>\n\n\n\n<li>REST API and SDKs<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Support_Community-10\"><\/span>Support &amp; Community<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Enterprise support tiers, documentation<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Comparison_Table_Top_10\"><\/span>Comparison Table (Top 10)<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Tool Name<\/th><th>Best For<\/th><th>Platform(s) Supported<\/th><th>Deployment<\/th><th>Standout Feature<\/th><th>Public Rating<\/th><\/tr><\/thead><tbody><tr><td>Appcues<\/td><td>SaaS adoption<\/td><td>Web\/iOS\/Android<\/td><td>Cloud<\/td><td>Code-free interactive onboarding<\/td><td>N\/A<\/td><\/tr><tr><td>WalkMe<\/td><td>Enterprises<\/td><td>Web\/iOS\/Android<\/td><td>Cloud<\/td><td>Enterprise digital adoption<\/td><td>N\/A<\/td><\/tr><tr><td>Userpilot<\/td><td>Growth teams<\/td><td>Web<\/td><td>Cloud<\/td><td>Behavioral-based flows<\/td><td>N\/A<\/td><\/tr><tr><td>Chameleon<\/td><td>Web SaaS<\/td><td>Web<\/td><td>Cloud<\/td><td>Interactive product tours<\/td><td>N\/A<\/td><\/tr><tr><td>Pendo<\/td><td>Mid-market &amp; Enterprise<\/td><td>Web\/iOS\/Android<\/td><td>Cloud<\/td><td>Product analytics + onboarding<\/td><td>N\/A<\/td><\/tr><tr><td>Intercom Product Tours<\/td><td>Customer success<\/td><td>Web\/iOS\/Android<\/td><td>Cloud<\/td><td>Behavior-triggered messaging<\/td><td>N\/A<\/td><\/tr><tr><td>Whatfix<\/td><td>Enterprise training<\/td><td>Web\/iOS\/Android<\/td><td>Cloud<\/td><td>Internal and external onboarding<\/td><td>N\/A<\/td><\/tr><tr><td>Inline Manual<\/td><td>SaaS companies<\/td><td>Web<\/td><td>Cloud<\/td><td>Low-code walkthroughs<\/td><td>N\/A<\/td><\/tr><tr><td>Apty<\/td><td>Enterprise SaaS<\/td><td>Web\/iOS\/Android<\/td><td>Cloud<\/td><td>Employee and product adoption<\/td><td>N\/A<\/td><\/tr><tr><td>UserIQ<\/td><td>Mid-market &amp; Enterprise<\/td><td>Web\/iOS\/Android<\/td><td>Cloud<\/td><td>Adoption analytics + flows<\/td><td>N\/A<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Evaluation_Scoring_of_User_Onboarding_Tools\"><\/span>Evaluation &amp; Scoring of User Onboarding Tools<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Tool Name<\/th><th>Core (25%)<\/th><th>Ease (15%)<\/th><th>Integrations (15%)<\/th><th>Security (10%)<\/th><th>Performance (10%)<\/th><th>Support (10%)<\/th><th>Value (15%)<\/th><th>Weighted Total<\/th><\/tr><\/thead><tbody><tr><td>Appcues<\/td><td>9<\/td><td>9<\/td><td>8<\/td><td>8<\/td><td>9<\/td><td>8<\/td><td>8<\/td><td>8.5<\/td><\/tr><tr><td>WalkMe<\/td><td>9<\/td><td>7<\/td><td>9<\/td><td>9<\/td><td>8<\/td><td>8<\/td><td>7<\/td><td>8.0<\/td><\/tr><tr><td>Userpilot<\/td><td>8<\/td><td>9<\/td><td>8<\/td><td>8<\/td><td>8<\/td><td>8<\/td><td>8<\/td><td>8.0<\/td><\/tr><tr><td>Chameleon<\/td><td>8<\/td><td>9<\/td><td>7<\/td><td>8<\/td><td>8<\/td><td>7<\/td><td>8<\/td><td>7.8<\/td><\/tr><tr><td>Pendo<\/td><td>9<\/td><td>7<\/td><td>8<\/td><td>9<\/td><td>8<\/td><td>8<\/td><td>7<\/td><td>8.0<\/td><\/tr><tr><td>Intercom Product Tours<\/td><td>8<\/td><td>9<\/td><td>7<\/td><td>8<\/td><td>8<\/td><td>7<\/td><td>8<\/td><td>7.9<\/td><\/tr><tr><td>Whatfix<\/td><td>9<\/td><td>7<\/td><td>8<\/td><td>9<\/td><td>8<\/td><td>8<\/td><td>7<\/td><td>8.0<\/td><\/tr><tr><td>Inline Manual<\/td><td>8<\/td><td>9<\/td><td>7<\/td><td>8<\/td><td>7<\/td><td>7<\/td><td>8<\/td><td>7.7<\/td><\/tr><tr><td>Apty<\/td><td>9<\/td><td>7<\/td><td>8<\/td><td>9<\/td><td>8<\/td><td>8<\/td><td>7<\/td><td>8.0<\/td><\/tr><tr><td>UserIQ<\/td><td>8<\/td><td>8<\/td><td>8<\/td><td>8<\/td><td>8<\/td><td>7<\/td><td>8<\/td><td>7.9<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p><em>Interpretation:<\/em> Higher totals indicate stronger feature completeness, integrations, and adoption analytics capabilities. Lightweight tools are easier for SMBs, while enterprise platforms provide advanced personalization, analytics, and compliance.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Which_User_Onboarding_Tools_Tool_Is_Right_for_You\"><\/span>Which User Onboarding Tools Tool Is Right for You?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Solo_Freelancer\"><\/span>Solo \/ Freelancer<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Appcues, Inline Manual, and Chameleon are suitable for lightweight SaaS or early-stage apps needing fast, code-free onboarding.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"SMB\"><\/span>SMB<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Userpilot, Intercom Product Tours, and Inline Manual offer personalization, automation, and analytics without enterprise complexity.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Mid-Market\"><\/span>Mid-Market<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Pendo, UserIQ, and Apty provide robust analytics, behavioral segmentation, and advanced onboarding flows for growing teams.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Enterprise\"><\/span>Enterprise<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>WalkMe, Whatfix, and Pendo deliver enterprise-grade adoption analytics, personalization, and cross-platform onboarding at scale.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Budget_vs_Premium\"><\/span>Budget vs Premium<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Lightweight platforms (Appcues, Inline Manual) are budget-friendly. Enterprise solutions (WalkMe, Whatfix, Pendo) are premium.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Feature_Depth_vs_Ease_of_Use\"><\/span>Feature Depth vs Ease of Use<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Enterprise tools provide advanced analytics and adaptive flows but require onboarding. Lightweight tools are easy to deploy for smaller teams.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Integrations_Scalability\"><\/span>Integrations &amp; Scalability<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Enterprise platforms integrate with analytics, CRM, and workflow automation, supporting large-scale adoption initiatives.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Security_Compliance_Needs\"><\/span>Security &amp; Compliance Needs<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Enterprise tools maintain SOC 2, GDPR, and encryption standards; lightweight tools ensure secure onboarding with basic compliance.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Frequently_Asked_Questions_FAQs\"><\/span>Frequently Asked Questions (FAQs)<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"1_How_much_do_user_onboarding_tools_cost\"><\/span>1. How much do user onboarding tools cost?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Pricing varies from freemium tiers for small SaaS to enterprise subscriptions with advanced analytics, personalization, and multi-platform support. Costs scale with active users and feature access.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"2_Can_these_tools_support_mobile_and_web_apps\"><\/span>2. Can these tools support mobile and web apps?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Yes, most platforms support web, iOS, and Android apps. Some focus on web-only SaaS, while enterprise tools offer multi-platform adoption flows.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"3_Do_they_require_coding_knowledge\"><\/span>3. Do they require coding knowledge?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Many tools provide low-code or code-free builders for walkthroughs, tooltips, and checklists. Advanced customization may require basic scripting or developer support.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"4_Can_onboarding_flows_be_personalized\"><\/span>4. Can onboarding flows be personalized?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Yes, segmentation and behavior-based triggers allow tailored flows based on user role, location, activity, or engagement patterns.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"5_How_do_these_tools_integrate_with_analytics_platforms\"><\/span>5. How do these tools integrate with analytics platforms?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Most support integrations with product analytics, CRM, and workflow tools to track adoption, measure feature engagement, and optimize onboarding flows.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"6_Are_these_tools_suitable_for_enterprise_compliance\"><\/span>6. Are these tools suitable for enterprise compliance?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Enterprise platforms such as WalkMe, Whatfix, and Pendo comply with GDPR, SOC 2, and ISO standards to ensure secure and compliant onboarding processes.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"7_Can_automated_triggers_guide_users_in-app\"><\/span>7. Can automated triggers guide users in-app?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Yes, behavior-based triggers, contextual tooltips, and automated checklists help users achieve milestones without manual intervention.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"8_How_scalable_are_these_platforms\"><\/span>8. How scalable are these platforms?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Enterprise solutions scale to hundreds of thousands of users, supporting multi-language and multi-region onboarding initiatives.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"9_Can_onboarding_analytics_be_exported\"><\/span>9. Can onboarding analytics be exported?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Yes, reports and dashboards often allow CSV or API export for further analysis, integrating with BI or reporting platforms.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"10_Can_I_switch_tools_easily\"><\/span>10. Can I switch tools easily?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Switching is possible, but historical flows, analytics, and user progress may require export\/import or rebuilding within the new platform.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Conclusion\"><\/span>Conclusion<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>User Onboarding Tools are critical for accelerating user adoption, reducing churn, and delivering personalized experiences. Lightweight platforms like Appcues, Inline Manual, and Chameleon are ideal for SMBs and early-stage apps. Enterprise solutions such as WalkMe, Pendo, and Whatfix provide advanced analytics, automation, and multi-platform onboarding at scale. The best choice depends on your organization size, feature requirements, integrations, and budget. Buyers should shortlist, pilot workflows, validate analytics and integrations, and scale adoption processes in a controlled manner.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Introduction User Onboarding Tools are software solutions designed to guide new users through a product or service, helping them understand [&hellip;]<\/p>\n","protected":false},"author":35,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[4607,6290,4606,6289,6285],"class_list":["post-25901","post","type-post","status-publish","format-standard","hentry","category-uncategorized","tag-customersuccess","tag-productadoption","tag-saastools","tag-useronboarding","tag-uxdesign"],"_links":{"self":[{"href":"https:\/\/www.holidaylandmark.com\/blog\/wp-json\/wp\/v2\/posts\/25901","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.holidaylandmark.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.holidaylandmark.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.holidaylandmark.com\/blog\/wp-json\/wp\/v2\/users\/35"}],"replies":[{"embeddable":true,"href":"https:\/\/www.holidaylandmark.com\/blog\/wp-json\/wp\/v2\/comments?post=25901"}],"version-history":[{"count":1,"href":"https:\/\/www.holidaylandmark.com\/blog\/wp-json\/wp\/v2\/posts\/25901\/revisions"}],"predecessor-version":[{"id":25912,"href":"https:\/\/www.holidaylandmark.com\/blog\/wp-json\/wp\/v2\/posts\/25901\/revisions\/25912"}],"wp:attachment":[{"href":"https:\/\/www.holidaylandmark.com\/blog\/wp-json\/wp\/v2\/media?parent=25901"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.holidaylandmark.com\/blog\/wp-json\/wp\/v2\/categories?post=25901"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.holidaylandmark.com\/blog\/wp-json\/wp\/v2\/tags?post=25901"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}