{"id":23284,"date":"2025-05-23T18:37:38","date_gmt":"2025-05-23T18:37:38","guid":{"rendered":"https:\/\/www.holidaylandmark.com\/blog\/?p=23284"},"modified":"2025-05-23T19:48:01","modified_gmt":"2025-05-23T19:48:01","slug":"airasia-customer-support","status":"publish","type":"post","link":"https:\/\/www.holidaylandmark.com\/blog\/airasia-customer-support\/","title":{"rendered":"AirAsia Customer Support"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">WORKING CONTACT FORM &#8211; https:\/\/support.airasia.com\/s\/article\/Sales-Office?language=ja<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Wherever you are in the world, know that we are only a click away. Contact us at any of our Customer Support lines using the contact details and numbers listed below.<br><br>For an instant response 24 hours a day and urgent assistance, please Chat with AskBo via AirAsia MOVE website\/app or support page by following the steps below:<br><br>i. Chat with&nbsp;<strong>AskBo<\/strong>&nbsp;and select &#8216;<strong>AirAsia Flights<\/strong>&#8216;. Then you may choose from the list option that matched your inquiry.&nbsp;&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td>Australia<\/td><td>AirAsia &amp; AirAsia X flights(Voicemail Service)<\/td><td>+61238138388<\/td><td>24 hoursMonday to Sunday<\/td><\/tr><tr><td>Mainland China<\/td><td>AirAsia &amp; AirAsia X flights(Customer Support Line)<\/td><td>+862066618855<\/td><td>8am &#8211; 9pm (GMT+8)Monday to Sunday<\/td><\/tr><tr><td>Indonesia<\/td><td>AirAsia &amp; AirAsia X flights(Voicemail service)<\/td><td>+622129270880<\/td><td>24 hoursMonday to Sunday<\/td><\/tr><tr><td>Japan<\/td><td>AirAsia &amp; AirAsia X flights(Voicemail service)<\/td><td>+81335277898<\/td><td>24 hoursMonday to Sunday<\/td><\/tr><tr><td>South Korea<\/td><td>AirAsia &amp; AirAsia X flights(Voicemail service)<\/td><td>+82261383444.<\/td><td>24 hours<br><br>Monday to Sunday<\/td><\/tr><tr><td>Taiwan, China<\/td><td>AirAsia &amp; AirAsia X flights(Customer Support Line)<\/td><td>+886277283080<\/td><td>8am &#8211; 9pm (GMT+8)Monday to Sunday<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Important Link<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/support.airasia.com\/\">Customer Support<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Lost \/ Damaged \/ Delayed Baggage<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>For any query\/complaint related to lost \/ damaged \/ delayed baggage, you can contact to the customer support.<\/li>\n\n\n\n<li>If your baggage is damaged, then you have to report it within 7 working days.<\/li>\n\n\n\n<li>If your baggage is delayed, then you have to report it within 21 working days.<\/li>\n\n\n\n<li>For more information\u00a0<a href=\"https:\/\/support.airasia.com\/s\/article\/My-baggage-is-delayed-missing-or-damaged-en\">Please Read<\/a>\u00a0.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">India Sales Offices<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><th>Sr No.<\/th><th>Location<\/th><th>Contact No.<\/th><th>Email<\/th><th>Operation Hours (GMT +5.30)<\/th><th>Address<\/th><\/tr><tr><td>1<\/td><td>New Delhi<\/td><td>National Help Desk:&nbsp;18001033587<br>Landline No.:(+91) 1141336650<\/td><td><a href=\"mailto:reservations.airasia%40apgindia.co.in\">reservations.airasia@apgindia.co.in<\/a>&nbsp;,&nbsp;<a href=\"mailto:groups.airasia%40apgindia.co.in\">groups.airasia@apgindia.co.in<\/a>&nbsp;,<br><a href=\"mailto:sales.airasia%40apgindia.co.in\">sales.airasia@apgindia.co.in<\/a><\/td><td>Mon-Fri, 9:30am-6:30pm<br>Sat, 9:30am-4pm<\/td><td>Apg Group India Private Limited (Thai Airasia X &#8211; General Sales Agent Gsa<br>Plot # 8 &amp; 9, C-6 &amp; 7,Vasant Kunj, New Delhi 110070, India<\/td><\/tr><tr><td>2<\/td><td>Tamil Nadu<\/td><td>18002021065<\/td><td><a href=\"mailto:maa%40trackholidays.com\">maa@trackholidays.com<\/a><\/td><td>Mon-Fri, 9:30am-6pm<br>Sat, 9:30am-1:30pm<\/td><td>Track Holidays Private Limited (Chennai)<br>#123\/124, Ispahani Centre, Nungambakkam High Road, (Near Income Tax Office)Nungambakkam,<br>Chennai 600 034, Tamil Nadu, India<\/td><\/tr><tr><td>3<\/td><td>Kerala<\/td><td>18002021067<\/td><td><a href=\"mailto:cok%40trackholidays.com\">cok@trackholidays.com<\/a><\/td><td>Mon-Fri, 9:30am-6pm<br>Sat, 9:30am-1:30pm<\/td><td>Track Holidays Private Limited (Kochi)<br>Krishananjali, 61\/2820, Ground Floor, Ravi Puram,<br>Kochi-682016, India Krishananjali, 61\/2820, Ground Floor, Ravi Puram, Kochi-682016, India<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><a href=\"https:\/\/m.indiacustomercare.com\/sites\/default\/files\/list-of-sales-office.pdf\">Global Sales Offices<\/a><\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">Global Baggage Contact Details<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><th>Sr No.<\/th><th>Location<\/th><th>Contact No.<\/th><th>Email<\/th><th>Address<\/th><\/tr><tr><td>1<\/td><td>Kuala Lumpur (KUL)<\/td><td>+603 8778 5495,&nbsp;+603 8778 5494<\/td><td><a href=\"mailto:gtr_kul_cbto%40groundteamred.com\">gtr_kul_cbto@groundteamred.com<\/a><\/td><td>Level 2, Terminal KLIA2, KL International Airport, Jalan KLIA2, 64000 KLIA, Selangor Darul Ehsan<\/td><\/tr><tr><td>2<\/td><td>Don Mueang (DMK)<\/td><td>+662 562 5869&nbsp;(International Flights)<br>+662 535 4663&nbsp;(Domestic Flights)<\/td><td><a href=\"mailto:taa_dmk_cbto%40airasia.com\">taa_dmk_cbto@airasia.com<\/a><\/td><td>No.222 Don Mueang International Airport, 3rd floor Central Office Building Room No. 3200, Vibhavadi Rangsit Road, Sanambin, Don Mueang, Bangkok 10210<\/td><\/tr><tr><td>3<\/td><td>Manila (MNL)<\/td><td>+639 9884 51940<\/td><td><a href=\"mailto:paa_cbto%40airasia.com\">paa_cbto@airasia.com<\/a><\/td><td>Southwing Terminal 2 Arrival area, Pasay City, Philippines<\/td><\/tr><tr><td>4<\/td><td>Jakarta (CGK)<\/td><td>+622 1559 16126<\/td><td><a href=\"mailto:iaa_cgk_cbto%40airasia.com\">iaa_cgk_cbto@airasia.com<\/a><\/td><td>Arrival Hall, Terminal 2E, Soekarno-Hatta International Airport, Tangerang, Banten, Indonesia<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">AirAsia Sales Support in Japan<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">AirAsia, while known for its presence in Southeast Asia,\u00a0<mark>doesn&#8217;t have physical sales offices in Japan<\/mark>\u00a0in the same way as in other regions.\u00a0However, there are channels for customer support and group bookings.\u00a0<a href=\"https:\/\/www.airasia.com\/iframe-portal\/travel-agents\/en-GB.html\">According to AirAsia&#8217;s website<\/a>, you can contact the Japan Group Desk for group bookings via phone (+815068648183) or email (japan\\_groupdesk@airasia.com) during their operating hours (Monday to Friday, 8 am &#8211; 5 pm GMT+9).\u00a0Additionally, there&#8217;s a\u00a0<a href=\"https:\/\/support.airasia.com\/s\/article\/AirAsia-Japan-Announcement?language=en_GB\">Customer Support team<\/a>\u00a0available 24\/7 via their website or email (Aaj\\_support@airasia.com).\u00a0<\/p>\n\n\n\n<div data-wp-interactive=\"core\/file\" class=\"wp-block-file\"><object data-wp-bind--hidden=\"!state.hasPdfPreview\" hidden class=\"wp-block-file__embed\" data=\"https:\/\/www.holidaylandmark.com\/blog\/wp-content\/uploads\/2025\/05\/list-of-sales-office.pdf\" type=\"application\/pdf\" style=\"width:100%;height:600px\" aria-label=\"Embed of list-of-sales-office.\"><\/object><a id=\"wp-block-file--media-9571f91d-9dfb-4c9a-93c1-0f5592f8e3da\" href=\"https:\/\/www.holidaylandmark.com\/blog\/wp-content\/uploads\/2025\/05\/list-of-sales-office.pdf\">list-of-sales-office<\/a><a href=\"https:\/\/www.holidaylandmark.com\/blog\/wp-content\/uploads\/2025\/05\/list-of-sales-office.pdf\" class=\"wp-block-file__button wp-element-button\" download aria-describedby=\"wp-block-file--media-9571f91d-9dfb-4c9a-93c1-0f5592f8e3da\">Download<\/a><\/div>\n","protected":false},"excerpt":{"rendered":"<p>WORKING CONTACT FORM &#8211; https:\/\/support.airasia.com\/s\/article\/Sales-Office?language=ja Wherever you are in the world, know that we are only a click away. Contact [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-23284","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/www.holidaylandmark.com\/blog\/wp-json\/wp\/v2\/posts\/23284","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.holidaylandmark.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.holidaylandmark.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.holidaylandmark.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.holidaylandmark.com\/blog\/wp-json\/wp\/v2\/comments?post=23284"}],"version-history":[{"count":5,"href":"https:\/\/www.holidaylandmark.com\/blog\/wp-json\/wp\/v2\/posts\/23284\/revisions"}],"predecessor-version":[{"id":23291,"href":"https:\/\/www.holidaylandmark.com\/blog\/wp-json\/wp\/v2\/posts\/23284\/revisions\/23291"}],"wp:attachment":[{"href":"https:\/\/www.holidaylandmark.com\/blog\/wp-json\/wp\/v2\/media?parent=23284"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.holidaylandmark.com\/blog\/wp-json\/wp\/v2\/categories?post=23284"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.holidaylandmark.com\/blog\/wp-json\/wp\/v2\/tags?post=23284"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}