{"id":18847,"date":"2024-06-08T09:02:00","date_gmt":"2024-06-08T09:02:00","guid":{"rendered":"https:\/\/www.holidaylandmark.com\/blog\/?p=18847"},"modified":"2024-06-08T09:02:02","modified_gmt":"2024-06-08T09:02:02","slug":"jio-sim-telecom-operator-india-faq","status":"publish","type":"post","link":"https:\/\/www.holidaylandmark.com\/blog\/jio-sim-telecom-operator-india-faq\/","title":{"rendered":"Jio SIM Telecom Operator India FAQ"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_1 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.holidaylandmark.com\/blog\/jio-sim-telecom-operator-india-faq\/#Can_i_activate_International_roaming_without_internaltion_pack_in_Jio\" >Can i activate International roaming without internaltion pack in Jio?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.holidaylandmark.com\/blog\/jio-sim-telecom-operator-india-faq\/#Steps_to_Activate_International_Roaming_on_Jio\" >Steps to Activate International Roaming on Jio<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.holidaylandmark.com\/blog\/jio-sim-telecom-operator-india-faq\/#International_Roaming_support_desk\" >International Roaming support desk<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.holidaylandmark.com\/blog\/jio-sim-telecom-operator-india-faq\/#Enable_International_roaming_in_JIO\" >Enable International roaming in JIO<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.holidaylandmark.com\/blog\/jio-sim-telecom-operator-india-faq\/#Jio_SIM_FAQ\" >Jio SIM FAQ<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.holidaylandmark.com\/blog\/jio-sim-telecom-operator-india-faq\/#1_How_can_I_get_a_Jio_SIM_card\" >1. How can I get a Jio SIM card?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.holidaylandmark.com\/blog\/jio-sim-telecom-operator-india-faq\/#2_What_documents_are_required_to_get_a_Jio_SIM_card\" >2. What documents are required to get a Jio SIM card?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.holidaylandmark.com\/blog\/jio-sim-telecom-operator-india-faq\/#3_How_do_I_activate_my_Jio_SIM_card\" >3. How do I activate my Jio SIM card?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.holidaylandmark.com\/blog\/jio-sim-telecom-operator-india-faq\/#4_What_are_the_available_Jio_prepaid_and_postpaid_plans\" >4. What are the available Jio prepaid and postpaid plans?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.holidaylandmark.com\/blog\/jio-sim-telecom-operator-india-faq\/#5_How_can_I_check_my_Jio_balance_and_data_usage\" >5. How can I check my Jio balance and data usage?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/www.holidaylandmark.com\/blog\/jio-sim-telecom-operator-india-faq\/#6_How_can_I_recharge_my_Jio_number\" >6. How can I recharge my Jio number?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/www.holidaylandmark.com\/blog\/jio-sim-telecom-operator-india-faq\/#7_How_can_I_port_my_existing_number_to_Jio\" >7. How can I port my existing number to Jio?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/www.holidaylandmark.com\/blog\/jio-sim-telecom-operator-india-faq\/#8_What_should_I_do_if_my_Jio_SIM_card_is_lost_or_stolen\" >8. What should I do if my Jio SIM card is lost or stolen?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/www.holidaylandmark.com\/blog\/jio-sim-telecom-operator-india-faq\/#9_How_can_I_contact_Jio_customer_care\" >9. How can I contact Jio customer care?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/www.holidaylandmark.com\/blog\/jio-sim-telecom-operator-india-faq\/#10_What_are_the_benefits_of_Jio_Prime_membership\" >10. What are the benefits of Jio Prime membership?<\/a><\/li><\/ul><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/www.holidaylandmark.com\/blog\/jio-sim-telecom-operator-india-faq\/#Jio_IR_Guide\" >Jio IR Guide<\/a><\/li><\/ul><\/nav><\/div>\n\n<p><strong>IMPORTANT SUMMARY<\/strong><\/p>\n\n\n\n<p>Email &#8211; care@jio.com<\/p>\n\n\n\n<p>Whatsapp Num &#8211; 7018899999<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Can_i_activate_International_roaming_without_internaltion_pack_in_Jio\"><\/span>Can i activate International roaming without internaltion pack in Jio?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Yes, you can activate international roaming on your Jio SIM without purchasing an international roaming pack. However, it&#8217;s important to note that using international roaming without a pack can be very expensive as you will be charged on a pay-as-you-go basis for calls, SMS, and data usage. Here&#8217;s how you can activate international roaming:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Steps_to_Activate_International_Roaming_on_Jio\"><\/span>Steps to Activate International Roaming on Jio<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Using MyJio App:<\/strong>\n<ul class=\"wp-block-list\">\n<li>Open the MyJio app on your phone.<\/li>\n\n\n\n<li>Go to the &#8216;Menu&#8217; and select &#8216;Settings.&#8217;<\/li>\n\n\n\n<li>Under &#8216;Settings,&#8217; select &#8216;International Roaming.&#8217;<\/li>\n\n\n\n<li>Toggle the switch to activate international roaming.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Using SMS:<\/strong>\n<ul class=\"wp-block-list\">\n<li>Send an SMS &#8216;IR&#8217; to 199 from your Jio number.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Using Jio.com:<\/strong>\n<ul class=\"wp-block-list\">\n<li>Visit the Jio website and log in to your account.<\/li>\n\n\n\n<li>Navigate to the &#8216;Manage Service&#8217; section.<\/li>\n\n\n\n<li>Select &#8216;International Roaming&#8217; and activate it.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"International_Roaming_support_desk\"><\/span>International Roaming support desk<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<pre class=\"wp-block-preformatted\">During your travels, our International Roaming support desk will be available 24\/7 to provide assistance. <br>\n<strong>Save our International Roaming Support Number: +917018899999<\/strong>\n- You can chat on this number via WhatsApp\nOR\n- You can call us on this number.<br>\nFor information on International roaming tariffs, kindly visit <a href=\"https:\/\/www.jio.com\/dl\/recharge_ir\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.jio.com\/dl\/recharge_ir<\/a><\/pre>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Enable_International_roaming_in_JIO\"><\/span>Enable International roaming in JIO<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Knowing how important it is to stay connected while you are abroad, I am here to get this issue address for you.&nbsp;<\/p>\n\n\n\n<p>Kindly answer the below question pertaining to your account so that we can activate International Roaming.<\/p>\n\n\n\n<p>1.&nbsp;&nbsp;&nbsp; Proof of Identity\/Proof of Address number [last 4 digits] &#8211; Mandatory&nbsp;<\/p>\n\n\n\n<p>2.&nbsp;&nbsp;&nbsp; Father\u2019s name<\/p>\n\n\n\n<p>3.&nbsp;&nbsp;&nbsp; Last successful recharge value<\/p>\n\n\n\n<p>4.&nbsp;&nbsp;&nbsp; IMEI (to know IMEI dial *#06#)&nbsp;<\/p>\n\n\n\n<p>5.&nbsp;&nbsp;&nbsp; Make and model of the device &nbsp;<\/p>\n\n\n\n<p>6.&nbsp;&nbsp;&nbsp; Frequently dialed numbers\u200b<\/p>\n\n\n\n<p>Rest assured, once you share the above mentioned details, we will make sure this thing is taken care of.<\/p>\n\n\n\n<p><strong>Lastly, I would request you to send a WhatsApp message to our number \u201c7018899999\u201d and our IR Specialist will assist you on top-priority.<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Jio_SIM_FAQ\"><\/span>Jio SIM FAQ<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"1_How_can_I_get_a_Jio_SIM_card\"><\/span>1. <strong>How can I get a Jio SIM card?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You can obtain a Jio SIM card by visiting a Jio Store, Reliance Digital Store, or any authorized Jio retailer. You will need to provide a valid proof of identity and address, along with a passport-sized photograph.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"2_What_documents_are_required_to_get_a_Jio_SIM_card\"><\/span>2. <strong>What documents are required to get a Jio SIM card?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You need to provide a valid proof of identity (such as Aadhaar card, Voter ID, Passport, etc.) and a proof of address. You will also need to submit a passport-sized photograph.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"3_How_do_I_activate_my_Jio_SIM_card\"><\/span>3. <strong>How do I activate my Jio SIM card?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>After receiving the Jio SIM card, insert it into your phone and complete the tele-verification process by calling 1977 from your Jio number. You will need to confirm your identity details during the call.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"4_What_are_the_available_Jio_prepaid_and_postpaid_plans\"><\/span>4. <strong>What are the available Jio prepaid and postpaid plans?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Jio offers a variety of prepaid and postpaid plans. You can check the latest plans on the official Jio website or through the MyJio app. Plans typically include data benefits, unlimited voice calls, SMS, and access to Jio apps.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"5_How_can_I_check_my_Jio_balance_and_data_usage\"><\/span>5. <strong>How can I check my Jio balance and data usage?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You can check your balance and data usage through the MyJio app or by dialing *333# from your Jio number. You can also send an SMS with the word &#8216;BAL&#8217; to 199.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"6_How_can_I_recharge_my_Jio_number\"><\/span>6. <strong>How can I recharge my Jio number?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You can recharge your Jio number through the MyJio app, Jio website, or any third-party recharge platform like Paytm, Google Pay, or PhonePe.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"7_How_can_I_port_my_existing_number_to_Jio\"><\/span>7. <strong>How can I port my existing number to Jio?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>To port your existing number to Jio, send an SMS with &#8216;PORT &lt;your mobile number&gt;&#8217; to 1900. You will receive a Unique Porting Code (UPC). Visit a Jio Store or retailer with the UPC, a passport-sized photograph, and valid ID and address proof to complete the porting process.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"8_What_should_I_do_if_my_Jio_SIM_card_is_lost_or_stolen\"><\/span>8. <strong>What should I do if my Jio SIM card is lost or stolen?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If your Jio SIM card is lost or stolen, immediately call Jio customer care at 199 to block your SIM card. You can get a replacement SIM by visiting a Jio Store with your valid ID proof.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"9_How_can_I_contact_Jio_customer_care\"><\/span>9. <strong>How can I contact Jio customer care?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You can contact Jio customer care by dialing 198 (for complaints) or 199 (for general inquiries) from your Jio number. You can also use the live chat feature on the MyJio app or visit the Jio website for more support options.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"10_What_are_the_benefits_of_Jio_Prime_membership\"><\/span>10. <strong>What are the benefits of Jio Prime membership?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Jio Prime membership offers additional benefits like exclusive access to certain plans, extra data, and premium content on Jio apps. You can subscribe to Jio Prime through the MyJio app or Jio website.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Jio_IR_Guide\"><\/span>Jio IR Guide<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<div data-wp-interactive=\"core\/file\" class=\"wp-block-file\"><object data-wp-bind--hidden=\"!state.hasPdfPreview\" hidden class=\"wp-block-file__embed\" data=\"https:\/\/www.holidaylandmark.com\/blog\/wp-content\/uploads\/2024\/06\/IR-User-Guide.pdf\" type=\"application\/pdf\" style=\"width:100%;height:600px\" aria-label=\"Embed of IR-User-Guide.\"><\/object><a id=\"wp-block-file--media-ac071c14-c619-4c66-89b2-72b0c1ab005a\" href=\"https:\/\/www.holidaylandmark.com\/blog\/wp-content\/uploads\/2024\/06\/IR-User-Guide.pdf\">IR-User-Guide<\/a><a href=\"https:\/\/www.holidaylandmark.com\/blog\/wp-content\/uploads\/2024\/06\/IR-User-Guide.pdf\" class=\"wp-block-file__button wp-element-button\" download aria-describedby=\"wp-block-file--media-ac071c14-c619-4c66-89b2-72b0c1ab005a\">Download<\/a><\/div>\n","protected":false},"excerpt":{"rendered":"<p>IMPORTANT SUMMARY Email &#8211; care@jio.com Whatsapp Num &#8211; 7018899999 Can i activate International roaming without internaltion pack in Jio? Yes, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-18847","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/www.holidaylandmark.com\/blog\/wp-json\/wp\/v2\/posts\/18847","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.holidaylandmark.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.holidaylandmark.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.holidaylandmark.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.holidaylandmark.com\/blog\/wp-json\/wp\/v2\/comments?post=18847"}],"version-history":[{"count":5,"href":"https:\/\/www.holidaylandmark.com\/blog\/wp-json\/wp\/v2\/posts\/18847\/revisions"}],"predecessor-version":[{"id":19087,"href":"https:\/\/www.holidaylandmark.com\/blog\/wp-json\/wp\/v2\/posts\/18847\/revisions\/19087"}],"wp:attachment":[{"href":"https:\/\/www.holidaylandmark.com\/blog\/wp-json\/wp\/v2\/media?parent=18847"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.holidaylandmark.com\/blog\/wp-json\/wp\/v2\/categories?post=18847"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.holidaylandmark.com\/blog\/wp-json\/wp\/v2\/tags?post=18847"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}